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Salesforce is a Platform as a Service (PaaS) for cloud-based customer resource management that includes components for case and task management, da...

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Salesforce partner relationship management

Salesforce Partner Relationship Management: Tips for Success

Salesforce partner relationship management can help you build trust and streamline interactions with partners.
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Homepage

The ABCs of a Homepage - Always be Converting!

Before we dive into the marketing strategies involved with creating an effective homepage, it’s crucial that EE members know what a homepage is. In essence, a homepage is the introductory, or default page, of a website that typically highlights the site’s table of contents.
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Creating Custom Fields in Salesforce

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Salesforce.com is a cloud-based customer relationship management (CRM) system. In this article, you will learn how to add and map custom lead and contact fields to your Salesforce instance.
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Setting up Sharing Rules in Salesforce.com

Note: You must have administrative privileges in order to create/edit Sharing Rules.

Article

Creating and Assigning Roles in Salesforce.com

Note: You must have administrative privileges in order to create/edit Roles.

Salesforce.com
Article

Creating Lead Queues in Salesforce.com

Note: You must have administrative privileges in order to configure lead or case queues.

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Configuring Salesforce.com's Agent Console

I showed you how to use console view (HERE
Article

Getting Acquainted with the Salesforce Console

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Salesforce.com’s Console is a great tool to view activities, leads, contacts, accounts and …

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