Michael Dyer
Senior Enterprise Support Engineer
  • Westminster,
  • Colorado,
  • United States of America
Member Since: 2010/05/22
Industry: Computer & IT
Top Skills:
Tech Certifications:
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CERTIFIED EXPERT

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Activity
Points this month8
Total points410,172
Questions:
Solutions: 338
Articles: 1
Videos:
Tutorials:
Posts:
Professional Background
Senior Systems Support Analyst
Nuance Document Imaging Division
Denver, CO
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Education
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Full Biography

Over thirty years of progressively responsible experience in the field service and support of computer based systems, including hardware and software.  A demonstrated ability to work successfully with customers and engineers even under client sensitive conditions.  Trained and certified in the operation and support of a broad spectrum of computer hardware and software, including Windows desktops and Windows servers, Microsoft Office, personal computers, laser and impact printers, terminals, accounting systems and other peripherals.  Experienced in general office management, inventory control and technical writing including written and verbal presentations.  Microsoft Certified Professional.

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Level Progress

Current: Level 14
Michael needs 39,828 points to level up.
LVL 15
  • Overall
    14
  • Windows 7
    4
  • Apple Hardware
    4
  • Windows XP
    3
  • Printers and Scanners
    3
  • Windows Server 2008
    3
  • Networking Hardware-Other
    3
  • iPhone
    3
  • Hardware
    3
  • Networking
    3
  • Windows OS
    3
  • Microsoft Legacy OS
    2
  • Microsoft SQL Server 2008
    2
  • Windows Server 2003
    2
  • Outlook
    2
  • Apple Software
    2
  • Mac OS X
    2
  • Peripherals
    2
  • Exchange
    2
  • Digital Audio
    2
  • Microsoft SQL Server
    2
  • iPad
    2
  • Apple OS
    2
  • Components
    2
  • Server Hardware
    2
  • Microsoft Office
    2
  • Storage Software
    2
  • Microsoft SQL Server 2005
    2
  • Web Browsers
    2
  • Microsoft Server OS
    2
  • Cloud Computing
    2
  • Laptops Notebooks
    2
  • Windows Server 2012
    2
  • Adobe Acrobat
    1
  • PDF
    1
  • Miscellaneous
    1
  • Switches / Hubs
    1
  • Microsoft DOS
    1
  • Apple Networking
    1
  • Software
    1
  • Active Directory
    1
  • Email Clients
    1
  • Network Management
    1
  • Windows Networking
    1
  • Cell Phones
    1
  • Routers
    1
  • Smartphones
    1
  • Voice Over IP
    1
  • Microsoft IIS Web Server
    1
  • Email Servers
    1
  • Storage
    1
  • MultiMedia Applications
    1
  • IP Telephony
    1
  • Storage Hardware
    1
  • SBS
    1
  • Microsoft Applications
    1
  • Microsoft Access
    1
  • Security
    1
  • iOS
    1
  • Disaster Recovery
    1
  • ASP.NET
    1
  • Windows Batch
    1
  • Office Productivity
    1
  • GIS/GPS Programming
    1
  • Microsoft 365
    1
  • Multimedia Programming
    1
  • Network Architecture
    1
  • Scripting Languages
    1
  • VB Script
    1
  • Microsoft Word
    1
  • TCP/IP
    1
  • Virtualization
    1
  • Dell
    1
  • PC
    1
  • Hardware Firewalls
    1
  • Web Development
    1
  • Visual Basic Classic
    1
  • Anti-Spyware
    1
  • File Sharing Software
    1
  • Adobe Flash
    1
  • Internet Protocols
    1
  • Linux
    1
  • QuickBooks
    1
  • Desktops
    1
  • Shell Scripting
    1
  • Wireless Networking
    1
  • Automotive
    1
  • Broadband
    1
  • Windows 8
    1
  • Microsoft Visio
    1
  • Network Operations
    1
  • Western Digital
    1
  • Consulting
    1
  • Microsoft Excel
    1
  • Network Security
    1
  • Cloud Services
    1
  • Windows 2000
    1
  • Remote Access
    1
  • .NET Programming
    1
  • AntiSpam
    1
  • Apache Flex
    1
  • C#
    1
  • DNS
    1
  • Digital Cameras / Camcorders
    1
  • Encryption
    1
  • Firefox
    1
  • Home Security
    1
  • Images and Photos
    1
  • Internet Explorer (IE)
    1
  • Java
    1
  • Linux Distributions
    1
  • Microsoft Hardware
    1
  • Mozy
    1
  • Office Suites-Other
    1
  • PHP
    1
  • Personal Electronics
    1
  • Powershell
    1
  • Statistical Analysis System (SAS)
    1
  • Web Servers
    1