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More bioOver thirty years of progressively responsible experience in the field service and support of computer based systems, including hardware and software. A demonstrated ability to work successfully with customers and engineers even under client sensitive conditions. Trained and certified in the operation and support of a broad spectrum of computer hardware and software, including Windows desktops and Windows servers, Microsoft Office, personal computers, laser and impact printers, terminals, accounting systems and other peripherals. Experienced in general office management, inventory control and technical writing including written and verbal presentations. Microsoft Certified Professional.
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